ADM Crop Risk Services (ADM CRS) announced it has received regulatory approval from the Federal Aviation Administration to operate unmanned aerial vehicles (UAVs) to expedite and improve claims processing, an industry-first addition to its cutting-edge suite of claims technologies.
“For years, ADM CRS has been leading the industry in developing new technologies to improve customer service and dramatically reduce the time to complete and pay out claims,” said Greg Mills, president, ADM CRS. “Now, we are setting our sights even higher, with UAV plans and technology that are significantly ahead of the rest of the industry.”
The company’s innovative UAV technology will not only include the vehicles, but the software to integrate them smoothly into the company’s Aeros suite of claims software, allowing the location and calculation of crop damage. From there, the information can be quickly transferred into an accurate claim for a faster payment.
“The FAA exemption means we are on track to have this technology in the air for our customers next year,” Mills said. “We are tremendously excited to start showing this state-of-the-art system to our customers. We’ll be offering something no one else in the industry can offer, and the farmers we serve will be the ones who benefit.”
ADM CRS will develop and test the technology through the 2015 crop year, with a planned launch of the system for customers in 2016. The system will be rolled out to customers in the Midwest first, followed by other regions.