Information We Collect
Information You Provide
We collect personally identifiable information that you provide to us when you subscribe to our magazines (either directly or through another company such as a subscription agency); sign up for email newsletters or promotions; enter a contest; participate in surveys; register for a website, webcast, mobile application, tradeshow or other online or in-person event; or otherwise communicate with us or interact with the Sites. We also may receive information about you from other sources and add it to the information you have provided to us.
If you use a credit card to pay for a Penton product or service, we may retain your credit card information in order to renew your account in the event you elect to renew your subscription. When we do retain credit card information, we keep it secure and separate from other demographic information you may have given us.
Penton is not responsible for the information you volunteer about yourself in discussions in our forums or other publicly accessible interactions, or the information that you choose to make public in your member profile. To view or change your member profile, please return to the Penton business site where you registered.
Information Collected Automatically and Our Uses of Such Information
Third-Party Cookies and Tracking Technologies
Industry Websites Regarding Online Behavioral Advertising
Most of the third-party advertising and data companies with whom we work (including Bizo) are members of the Network Advertising Initiative (“NAI”) and/or the Digital Advertising Alliance (“DAA”). NAI offers a tool which will allow you to opt-out of behavioral advertising by NAI members at http://www.networkadvertising.org/choices/, and the DAA offers a similar opt-out tool regarding behavioral advertising by its members at http://www.aboutads.info/choices/. Finally, the DAA manages its Self-Regulatory Program for Online Behavioral Advertising (“Self-Regulatory Program”); if you are served an ad by a third party that follows the Self-Regulatory Program, you may click on the Advertising Option Icon (the letter “i” in a blue triangle) or related phrases (e.g., “Why did I get this ad?,” “Interest Based Ads,” or “Ad Choices”) to learn more about applicable behavioral advertising practices and opt-out options.
How We Use Your Contact Information
We may use your contact information to send you account notices, including subscription renewals or registration confirmation, and to provide you with information about products or services you’ve ordered or which we think may be of interest to you. We may also use your contact information to ask for your input to help in our research about our services, events, or products or to provide you with additional information about the Sites.
We may also send you e-newsletters with targeted, relevant content. Each e-newsletter will provide you with an opportunity to unsubscribe from that particular e-newsletter. Unsubscribing from one newsletter will not affect delivery of other newsletters.
In some cases, we may send you relevant, carefully-screened offers from reputable third party businesses or organizations. Many of our customers appreciate receiving these offers because they relate to their business or occupation. However, you will always be able to opt-out of receiving future third party offers.
All promotional and research email messages you receive from us will include an option to opt-out of future email communications from that particular Penton brand.
Information We Share with Third Parties
We may provide personally identifiable information to those acting as our agents in providing our products and services, including third-party companies we have employed to provide us with specialized services, including customer service, subscription fulfillment, research, statistical analysis, list cleansing, postal mailings, email and fax deployment, telemarketing, and other information services. In compliance with privacy laws, we also provide our opt-out lists to those third-party companies so that they can be suppressed from the communications those companies send on Penton's behalf.
From time to time our sponsors wish to contact our subscribers and customers who have indicated an interest in the products, services or events provided by such sponsors. If you register for products or services offered by such sponsors or third parties, or for events sponsored in whole or in part by a third party, or otherwise opt-in to permit us to share your personally identifiable information, then you may receive communications directly from such third parties. If you provide information on a co-branded site or while using a co-branded service, you grant us permission to share the information you have provided with that service or site partner. Their use of your information is subject to their privacy policies and we urge you to read those policies and be aware of their privacy practices before registering.
In addition, we may share your contact information with sponsors who appear in a particular e-newsletter of ours if you click on their link in the e-newsletter. If you do NOT wish to have your email address shared with that e-newsletter's sponsors, you will be given an opportunity within the e-newsletter to opt-out.
Penton also shares the information it gathers in a compiled format with advertisers and other partners. The compiled format does not include personally identifiable information.
Content Quality Control
Penton is based in the United States of America. Any information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
In the case of a change of ownership or a merger involving Penton or any business that is part of Penton, your contact information associated with that business would be one of those transferred assets. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
How We Keep Your Information Secure
We use reasonable precautions, including appropriate technical, administrative, and physical procedures, to protect personal information from loss, misuse, or alteration.
When we contract with other companies to provide us with services, we only share personal information with those that we believe share our commitment to privacy and information security. However, we are not responsible for any breach of security or for the actions of these parties.
Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
Penton's Sites are not intended for use by children, especially those under the age of 13. No one under the age of 13 should provide any personal information or participate in any forums, chats, or online discussions. Minors under the age of 18 are prohibited from making purchases, including subscriptions, on our sites. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.
California Privacy Rights
Under California Law, California residents have the right to request certain information from businesses with whom they have an established business relationship. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request the above information in relation to any of the Sites, please contact us via email addressed to [email protected] or write to us at: Penton, Attn: Customer Service – Privacy, 9800 Metcalf Avenue, Overland Park, KS 66212, with a reference to California Disclosure Information. We will respond to such requests to information access within 30 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
All users, including those users who access the Sites from a country other than the U.S., agree that the laws of the State of New York shall govern any dispute, including those arising from Penton’s use of personal information or otherwise relating to privacy.
How to Reach Us
If you wish to update your print magazine subscription contact information, please go to the magazine's home page. If you wish to opt-out of receiving email, faxes, or phone calls from any Penton business, please send an email to [email protected] or write/call us at:
Penton Customer Service
9800 Metcalf Avenue
Overland Park, KS 66212
Last Updated: May 6, 2013