Visits to full-service restaurants declined nearly 80% during height of pandemic.

November 3, 2020

2 Min Read
Americans' eating patterns take sharp turn

For the last 35 years, NPD Group has collected a year’s worth of data from its daily tracking of how U.S. consumers eat away from and in home and compiled the topline trend into a report called "Eating Patterns in America.” This year’s recently released report captures how, in mid-March, the daily rhythms of consumers’ lives, including their eating patterns, were suddenly disrupted by the COVID-19 outbreak.

“With mandated shelter-at-home and restaurant dine-in restrictions across most of the country during the pandemic, we have had few options other than to prepare most of our meals at home,” said David Portalatin, NPD food industry advisor and author of the report. “Working from home, schooling at home and preparing more meals means more of our meal times are a departure from the norm, with most consumers describing their meals as atypical.”

Below are examples of how America’s eating patterns changed as a result of the COVID-19 pandemic:

  • For several years, 80% of meals have been sourced from home and 20% sourced from restaurants and other foodservice outlets. During the pandemic, the gap widened to as much as 87% of meals sourced from home.

  • The use of online and digital orders for groceries and restaurant foods leapt years ahead in their growth trend trajectory. By May 2020, 40% of shoppers ordered edible groceries online, versus 28% in May 2019.  Consumers more than tripled their share of restaurant meals ordered digitally during the April-to-June 2020 quarter. Digital restaurant carryout made up the larger share of restaurant digital orders.

  • Health and wellness needs were re-prioritized. Managing stress levels and maintaining a healthy home environment grew in terms of consumers’ health and wellness focus areas, whereas work/life balance and quality sleep, which were the top health needs, declined during the pandemic. As a means of coping with stress, consumers turned to more comfort foods.

  • Restaurant dining -- aside from drive-thru, carryout and delivery -- was turned on its end by government mandates and restrictions during the pandemic. Visits to full-service restaurants, which are primarily on-premises operations, declined by nearly 80% during the height of the mandated dine-in closures. Quick-service restaurants, already set up for drive-thru, carryout and delivery, realized double-digit declines as well, but not as steep as full-service restaurants.

“To sum it up, I couldn’t have imagined when we released last year’s ‘Eating Patterns in America’ that this year’s report would be telling the story it is: Americans' eating patterns abruptly interrupted,” Portalatin said. “What a year it will be moving forward as we evolve our perspective and the effects of a global pandemic that has caused such tumultuous change. It is my profound hope that next year, when we’re compiling the 36th annual ‘Eating Patterns in America,’ we’re telling the story of recovery.”

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